The challenge
- ●The site felt cluttered, which made key information harder to scan quickly.
- ●Navigation lacked clarity, so residents often had to hunt or backtrack to find common pages.
- ●Documents and forms weren’t as easy to locate or re-access as they should be for repeat needs.
- ●The overall experience was less organized than residents and management needed for day-to-day use.
The solution
- Restructured the page hierarchy so key information lives where users expect it.
- Simplified navigation to make common tasks easier—especially on mobile.
- Improved document accessibility by organizing files more clearly and reducing friction to find them again.
- Cleaned up layout and visual hierarchy to reduce clutter and improve readability.
Key features
- ●Project snapshot: Florida COA • Website redesign + restructuring • Focus: navigation, document access, usability, visual cleanup
- ●Before: cluttered structure that made key information feel buried
- ●Before: confusing navigation and inconsistent user flow across common resident tasks
- ●Before: documents and forms were harder to locate and re-access
- ●After: streamlined layout and clearer page hierarchy for a more organized experience
- ●After: navigation that’s easier to follow with fewer “dead ends”
- ●After: clearer document organization designed for repeat resident and management needs
Results / impact
- ●Improved usability for residents and management by making information easier to find and scan.
- ●Easier access to documents and community resources through clearer organization.
- ●A more consistent, organized experience that supports better resident interaction with the site.
- ●A structure that’s easier to maintain over time without pages drifting back into clutter.
Technologies used
WordPressPHPCSS

